Privacy Policy

Our commitment to protect your personal information
In Telbex Limited we understand your data privacy concerns and value the trust you place in us.
We are committed to maintain the highest level of protection when processing your personal data; for purposes of transparency, please find hereunder some useful information on our company’s data protection policy.

Information we collect from you

We will collect and process the following data about you:
  • Information you give us
This is information about you that you give us by filling in forms on our site ( or otherwise in writing with us, or by corresponding with us by phone, e-mail. It includes information you provide when you register with us and information you provide to our third party partners, agents, representatives or nominees, or when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and payment information, personal description, photography and any other relevant information.
  • Information we collect about you
With regard to each of your visits to our site we will automatically collect the following information:
  1. 1.
    Transactional information We collect information about any transfer and transaction you may complete on third party cryptocurrency exchanges via our site, including the amount of funds or tokens associated with a trade, the types of trades executed any relevant information relating to such trades.
  2. 2.
    Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  3. 3.
    Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
Our website may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Cookies are typically stored on your computer's hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our site, analyse trends, and administer the platform. The information collected from cookies allows us to determine such things as which parts of our site are most visited and difficulties our visitors may experience in accessing our site. With this knowledge, we can improve the quality of your experience on the platform by resolving access difficulties and recognising and delivering more of the most desired features and information.
You can set your browser not to save any cookies of this website and you may also delete cookies automatically or manually. However, please note that by doing so you may not be able to use all the provided functions of our website in full.
  • Information we receive from other sources
This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Uses made of the information

We use information held about you in the following ways:
  • Information you give to us. We will use this information:
    • to provide you with the information, products and services that you request from us;
    • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
    • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you.
    • to notify you about changes to our service; or
    • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Information we collect about you. We will use this information:
    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    • to allow you to participate in interactive features of our service, when you choose to do so;
    • as part of our efforts to keep our site safe and secure; or
    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; or
    • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above.
We will use and process your Personal Information only for the purpose(s) for which it has been provided to us.

Disclosure of your information

We do not sell or otherwise disclose without consent the personal data we hold, except where there is a legal requirement, allowed under applicable legislation, or to enforce our contracts.
With respect to partners data, we may disclose personal data if it is necessary to establish, manage or terminate an partnership relations, as allowed by law, or in a prospective business transaction.
We may transfer your personal data with selected third parties including affiliates, business partners, suppliers and sub-contractors for the performance and execution of any contract we enter into with them or you. We may also transfer to advertisers and advertising networks solely to select and serve relevant ads to you and for analytics and search engine providers that assist us improve and optimize our website.

Your rights to rectify your information

You have certain data protection rights, including:
  • the right to access your personal data;
  • the right to restrict the use of your personal data;
  • the right to have incomplete or inaccurate personal data corrected;
  • the right to ask us to stop processing your personal data; and
  • the right to require us to erase your personal data in some limited circumstances.
We will respond to your requests within a reasonable time, unless there is a valid reason for not doing so, at which point you will be notified.
If we receive a request for access or rectification, we may ask you to verify your identity before acting on the relevant request, to ensure your information is protected and kept secure. In any case, you are able to modify and update some of your personal information by logging into your account on our software.
You hereby agree that the stopping of processing or erasing your personal data at your wish may affect the quality of service provision and may lead to termination of agreements between you and us.

Changes to this Privacy Policy

We reserve the right, at our discretion, to add, modify or remove portions of this Privacy Policy in the future to ensure that the information herein provides relevant and adequate information about our collecting and processing of your personal data.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].